Ben Nevis Hotel & Leisure Club, Fort William

The hotel offers rooms with a few little extras above-and-beyond most 3-star hotels, including breakfast and a single bed with a view of Ben Nevis. The service was exceptional with a manager going out of their way to make amends. The location is in a stunning area of Scotland. The dining experience had some shortcomings but the homemade sausages stood out. Overall, a cozy stay with good value for money.

The hotel offers clean and comfortable rooms with a great view, but the bathroom cleanliness and towel availability could be improved. The service provided by the staff is exceptional, especially from the receptionists who go above and beyond to assist. The central location within Fort William city center is a major plus, offering easy access to various amenities. The dining experience, although with some room for improvement in terms of food quality, stands out with great steaks. Overall, a pleasant stay with a few minor setbacks to consider.

I stayed at this hotel in a very centrally located area within Fort William city center, offering easy access to various picturesque spots in the Highlands. The rooms, though spacious with generous sized beds, had issues with the mountain view windows being rotten. The service was a bit lacking in attentiveness, but the manager did make an effort to rectify a mistake with the bill as a goodwill gesture. The dining experience was subpar, with items like rubbery eggs and no fresh fruit served on cold plates. However, the homemade bread was a nice touch. Overall, the location was convenient, but the noisy environment near the car park next to a busy road took away from the peaceful setting.

My stay at the hotel was a mixed experience. The rooms were spacious with a generous-sized bed and offered stunning views of the snow-capped mountains, but I had an issue with the window not shutting properly. The service was a bit inconsistent; while the receptionists were incredibly helpful and pleasant, there seemed to be a need for the manager to ensure proper training for the staff. The location was very centrally situated within Fort William city center, making it convenient for exploring the local tourist spots, but the dining experience left much to be desired with cold plates and rubbery eggs. Despite these drawbacks, the hotel offered easy parking and was located in a stunning area of Scotland.

I couldn't have asked for a better stay! The hotel offers stunning views of the snow-capped mountains and Ben Nevis, making it a picturesque location to relax. The service was exceptional, especially with the receptionists going above and beyond to assist me. However, the dining experience left something to be desired with cold plates affecting the warmth of the food. Overall, a wonderful stay with a few minor hiccups.